Frequently Asked Questions
Admin
Our tours are free, just bring your picture ID
We do accepts walk-ins, but recommend to email or call ahead
You may call or email to reach one of our team members
In person or through our website portal
Typically 1-3 business days
You are required to pay application fees, Security Deposit and Administration fee
You are required to pay application fees, Security Deposit and Administration fee
Refer to your TAA lease contract, and community handbook, read carefully.
We recommend paying your monthly rent and other charges via our portal, but do accept checks or Money Orders
Via our resident portal www.juniperspringsapartments.com
There are fees associated with paying with your credit card or bank account
Yes, Renters Insurance is mandatory
Your monthly rent under the TAA Lease Contract does not include a charge for water and wastewater. Instead, you will be receiving a separate bill from us each month for such utilities.
You can set-up your electricity via our connect utitlities on-line with the City of Austin; 60-days after you move-in, you will receive a water allocation invoice from YES Energy.
Spectrum or AT&T
We do pay a referal bonus, please check with our leasing office on current rates
Guests are allowed
You will have to pay a new deposit
With management approval
85% of your monthly rent and you are responsible to pay rent until the apartment is leased; you may pay an early termination fee, page 1 of your signed lease agreement, section " J".
Amenities
Pool, Fitness Center, Clubroom/Gameroom, Business Center and Sports Court
10AM-10PM Monday through Sunday
yes, including covered parking
There are no hook-ups in our units, we have a huge laundry-room on site
We love our pets
Deposit, Non-refundable Admin fee and $15 monthly pet rent
40 pounds, some breed restrictions
No pet park onsite
Dishwasher, Stove, Refrigerator
6-month minimum
USPS packages are held in our leasing office, Amazon, Federal Express and UPS will deliver packages to your door
Treadmill, Eliptical, weight machine and free weights
There is a $125 fee for using our Clubroom
Directions
Take Mopac 1, use Far West exit, turn right onto Greystone Drive
Wood Hollow
Location
Far West Blvd. and Mopac 1
Austin ISD
Great Northern Dog Park, about 1.7 miles.
Shoal Creek and Lady Bird Lake about 20 minutes via Mopac 1
Domain, HEB or Walmart
Starbucks on Far West
Maintenance
Once the previous resident is moved out, maintenance will make ready the apartment, including a final walk through with our maintenance and office team
24-hour maintenance onsite
You are required to submit all requests via a on-line work order, or you may email us via [email protected]
In order of priority assigned by the supervisor, emergency requests take preference
You are not required to be present,options are listed for access/entry notes within the work order in our resident portal
After hours, you are required to call a local locksmith at your expense
You may decorate the inside of your apartment, any special paint needs to be approved by management prior to painting; there might be a charge upon move out for repainting; you may not remove window coverings, or place tinfoil inside.
Neighborhood
Austin is home to a variety of vibrant neighborhoods, each with its own unique charm. Some of the best areas to consider include:
- Far West/Northwest Austin
Home to Juniper Springs Apartments, this neighborhood blends suburban tranquility with city convenience. Residents enjoy quick access to Mopac (Loop 1) and Highway 183, making commutes simple, while being minutes from shopping destinations like The Arboretum, The Domain, and Gateway Shopping Center. The area features a family-friendly, quiet atmosphere with excellent schools, parks, and retail. - Anderson Mill/Jollyville
Known for strong schools, family-friendly living, and neighborhood amenities, this community attracts professionals and families alike. - Zilker/South Lamar
Austin’s cultural hub with Barton Springs, Zilker Park, and a vibrant nightlife. - The Domain/North Austin
A contemporary neighborhood with luxury retail, dining, and tech employers.
Far West Austin offers residents the best of both worlds: a peaceful suburban retreat paired with excellent access to Austin’s lively entertainment and outdoor activities.
- Central Location
Downtown Austin is only 15 minutes away, and The Domain is a quick 10-minute drive. - Outdoor Access
Minutes from Bull Creek Greenbelt, Bright Leaf Preserve, and Mount Bonnell, with Lake Austin nearby for kayaking and paddle boarding. - Upscale Living
The neighborhood features tree-lined streets, established communities, and modern apartment living. - Everyday Convenience
H-E-B, Whole Foods, Starbucks, Torchy’s Tacos, Eldorado Café, Flower Child, Mandola’s Italian Kitchen, and Chez Zee Café are all nearby, along with fitness options like OrangeTheory and Pure Pilates.
Juniper Springs Apartments offers prime access to Austin’s shopping, dining, and recreation hubs:
- The Domain & The Arboretum
- Shops at Arbor Walk & Gateway Center
- Alamo Drafthouse Village & Regal Gateway IMAX
- Emma Long Metropolitan Park & Mayfield Park
- Lake Austin
- Downtown Austin/6th Street
Juniper Springs’ location provides easy access to major employers and tech hubs via Mopac, Hwy 183, and Loop 360:
- University of Texas at Austin
- Apple Inc.
- Meta (Facebook)
- 3M
- IBM
- JJ Pickle Research Campus
- Seton Healthcare & St. David’s North Austin Medical Center
At Juniper Springs Apartments, our community offers features that complement Austin’s active, social lifestyle:
- Resort-Style Lagoon Pool with Wi-Fi
Relax, work remotely, or stream by the pool. - Multi-Sport Courts
Tennis, basketball, and volleyball right at home. - Premium Entertainment Complex
Theater, game room, and community gathering spaces. - 24-Hour Fitness Center + Sauna
Wellness available on your schedule. - Pet-Friendly Community
Spacious grounds, pet stations, and proximity to local trails.
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